Service Strategy

In order to effectively meet the goals of a business, it is necessary to implement defined strategies that can be maintained within the organization. Service Strategy takes into consideration the culture of an organization when it comes to decision making in light of contraints unique to a business.

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ITIL Service Strategy

Course Duration: 5 days
Course Content
This qualification provides a complete overview of service strategy including all its related activities: how to design, develop, and implement service management not only as an organizational capability but also as a strategic asset.

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ITIL Service Strategy Certification

Date Delivery Type Register
2018 ILT and Online Buy Now

ITIL Service Strategy

Exam Description
Eight (8) multiple choice, scenario-based, gradient-scored questions. Each question will have 4 possible answer options, one which is worth 5 marks, one which is worth 3 marks, one which is worth 1 mark, and one which is a distracter and achieves no marks.Maximum 90 minutes for all candidates in their respective language.

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