AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect and correct any impact cyber-attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management and business. Active cyber resilience is achieved through people, process and technology. The RESILIA TM Practitioner course starts by revisiting the concepts and knowledge acquired in the Foundation course and requires you to bring that knowledge into practical activities in interesting real-life scenarios. The course begins with distinguishing among the terms: asset, risk, threat and vulnerability. It determines the key activities needed to address risks and opportunities as well as to create and manage a risk register and a risk treatment plan. Further, it explains the purpose and use of the control objectives for cyber resilience processes, and the interactions and activities that are aligned with corresponding ITSM activities. In the final part of the course, it describes the application of the seven-step improvement process to plan cyber resilience improvements, the ITIL CSI approach to cyber resilience and the segregation of duties and dual controls related to cyber resilience roles and responsibilities.

Excel can help you organize, calculate, analyze, revise, update, and present your data in ways that will help the decision makers in your organization steer you in the right direction. It will also make these tasks much easier for you to accomplish, and in much less time, than if you used traditional pen-and-paper methods or non-specialized software. This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation. .

Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. By understanding customer value, the processes that deliver this value, how to manage performance, the way to organize, and the required attitude and behaviors, IT organizations are able to develop a continuous improvement mindset. Lean IT complements IT best practice methods such as ITIL®, PRINCE2® and P3O®. This course covers the foundation level certification of the Lean IT Association. Participants can further develop their Lean IT qualifications with the advanced Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership certifications thereafter. The Lean IT Foundation is a mandatory prerequisite for the follow-on certifications.

This powerful 5-day class is an intensive introduction to VMware vSphere™ including VMware ESX™ 7.0 and vCenter™. This course has been completely rewritten to reflect the most recent changes and improvements introduced in vSphere 7.0.

The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. By understanding customer value, the processes that deliver this value, how to manage performance, the way to organize, and the required attitude and behaviors, IT organizations are able to develop a continuous improvement mindset. Lean IT complements IT best practice methods such as ITIL®, PRINCE2® and P3O®.

This course builds upon the foundational knowledge presented in the Microsoft® Office Excel® 2019: Part 1 course and will help start you down the road to creating advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

The IT4IT™ Foundation course explains the key strategies and approaches for offering effective IT services. The course introduces the IT4IT Reference Architecture, which is a standard reference architecture necessary for building and managing an efficient IT organization. The IT4IT Reference Architecture uses a value chain model, which highlights key streams of work that should be undertaken within IT to identify the activities that add value to organization's business. p> USD619.00 Read More

Creating professional-looking documents can help you give your organization a competitive edge. Implementing time-saving features such as document templates and automated mailings helps your organization reduce expenses. Mastering these techniques will make you a valued employee in your organization..

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course is the first in a series of two Microsoft® Office Outlook® 2019 courses. It will provide you with the basic skills you need to start using Outlook 2019 to manage your email communications, contact information, calendar events, tasks, and notes.

Microsoft® Office PowerPoint® 2019 provides you with a variety of such tools that can help you deliver content in nearly any situation, while saving time and effort. By taking advantage of these tools, you will be creating presentations that not only stand out from the crowd, but also don't consume all of your available time. Upon completing this course, you will be able to customize the PowerPoint 2019 application, and effectively create, collaborate on, secure, and distribute complex multimedia presentations for a variety of situations.

Microsoft® Word 2019 enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security feature s, and tools to automate document production.