Persons interested in I.T Service Management will greatly benefit from ITIL courses, as this will provide them with the necessary knowledge and skills to reach their full potential in the I.T profession. The Foundation certification is the introductory level of ITIL which provides students with the basic knowledge of key elements, concepts and terminologies associated with the ITIL programme. In order to qualify for all other levels within the ITIL certification scheme, ITIL Foundation is mandatory.
ITIL Foundation is aimed at:
- Those who require a basic understanding of the ITIL framework
- Those who need understanding of how ITIL can be used to enhance IT service management within an organization
- IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.
Upcoming Training and Resources
Course Duration: 3 days
Course ContentThis course prepares you for the exam leading to the Foundation Certificate In IT Service Management. The official ITIL Foundation certification course provides you with a general overview of the IT Service Management Lifecycle which is outlined in ITIL’s five core books – Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. ITIL’s “service lifecycle” consists of 26 processes and four functions. Continue Reading
ITIL Foundation Certification
|Date||Days of the week||Time||Delivery Type||Register|
|July 29,2019||Mon. - Wed.||9am-5pm||ILT and Online||Buy Now||September 4,2019||Mon. - Wed.||9am-5pm||ILT and Online||Buy Now|